Case Study: Allegheny College Maintains a Personal Touch with Text Message Automation

Posted by Kirk Daulerio on April 13, 2017

There are over two hundred liberal arts colleges in the U.S. These institutions primarily promote small classes, low faculty to student ratios, and a high level of personal engagement between students and college staff.

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Topics: case study

Case Study: How Georgia State University supports every student with personalized text messaging

Posted by Cristina Herndon on March 6, 2017

In late 2015, Georgia State came to us with a major challenge. They were grappling with runaway summer melt that had increased from 12% to nearly 19% in a few short years. They knew that text messaging was the best way to engage the current generation of studentsbut they didn’t know how to manage personalized conversations with every admitted student with their existing staff on a reasonable budget.  Here's what happened... 

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Topics: Georgia State, chatbot, messaging, texting, partners, student success, case study, enrollment