By now you’ve no doubt heard about chatbots. In fact, you’re probably talking to one already on your smartphone (Hey Siri!) to help you make hands-free calls, get map directions, search for information on the internet, set reminders, schedule meetings … perhaps even order tacos, flowers, and more.
To view of the results of the randomized control trial with Georgia State University click here: Case Study and Research Results
A chatbot (or chatterbox or talking robot) is a computer program that’s designed to carry out a conversation with an actual person. While chatbots are popping up all over the place lately — from your smartphone to starring roles in Hollywood — they aren’t new. In fact, chatbots predate the Internet.