Insights

Case Study: OCC Boosts Student Enrollment & Engagement with AI

April 2, 2019

Ocean County College faced a challenge familiar to community colleges across the United States: for the sixth consecutive year, its enrollment had continued to decline. To combat this worrying trend, the New Jersey institution sought to streamline the student experience by launching “The Hub,” a one-stop shop for students where they could get all their questions answered, at any time of day or night.

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The newest job in Higher Education: College Chatbot Manager

March 20, 2019

As demand for instant and centralized student support continues to grow in higher education, many colleges ask us how they should implement and then continually manage their university-wide chatbot. Do student success and enrollment-focused chatbots need a group of ten people to manage it, or is it a part-time job? Do our contributors need IT skills, writing skills, or both?

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5 Ways AI Powered Chatbots Can Make a Big Difference for Colleges and Universities

March 11, 2019

Colleges across the country are using artificial intelligence to transform how they engage students. With the ability to support thousands of personalized conversations simultaneously and at any time of the day, student success teams can put the student at the center of their support model.

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AI's Potential for Higher Ed Retention

January 28, 2019

As the spring semester kicks off, dwindling retention numbers remain a top concern for colleges and universities nationwide.

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AI’s Impact on Ed Tech - Campus Tech write-up

January 20, 2019

Campus Technology wrote about artificial intelligence’s growing role across Higher Education and highlighted a handful of breakthroughs that have helped flip the script.

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Edtech leaders predict 2019 trends

January 10, 2019

 eCampus News recently asked 20 edtech executives, including AdmitHub’s CEO Drew Magliozzi, to share their predictions for 2019. Artificial intelligence, chatbots, and more nuanced uses of student data were among the most popular topics.

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3 Best Practices For Onboarding Your Student Success Bot

December 16, 2018

Student services teams across Higher Education are always looking to improve the college experience. As technology continues to evolve at a breakneck pace, it can help them reach students on a deeper level. However,  pairing strategic initiatives with emerging technology isn’t always a smooth process for institutions - particularly when staff views new tools through the lens of old frameworks.

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AI enhances holistic support for admissions and beyond

December 7, 2018

Just as artificial intelligence is in the early stages of impacting practically every business, AI is set to assume a bigger role across college campuses. But will the growing reliance on robots compromise the human touch that goes hand in hand with an institution’s identity (and that of their student body)?

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AI Helped Me Attend College

November 30, 2018

It’s more likely that prospective college students melt - or fail to enroll in college - during the summer because of lots of small obstacles rather than one large problem. Some students can’t meet a deadline because they have no transportation, others aren’t sure how to fill out forms, some aren’t sure how to get their medical records, and many simply don’t know who to turn to for answers.

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